Tel Aviv, Israel – November 17, 2008 – ActionBase, a leading provider of Human Process Management Solutions (HPMS), today announced ProcessBridge, a new module which connects people, information and systems.   ProcessBridge lowers organizational costs and increases the overall visibility of the entire process lifecycle.

Many business processes include people outside a working group, department or outside the organization.  ProcessBridge helps companies break process collaboration boundaries by letting users connect and collaborate with anyone who is part of the process, including people from outside the organization.  ProcessBridge starts where other process management systems end, and provides managers with visibility over the entire process no matter where the actions are triggered.  The system also kicks off a process originating as an e-mail message from external applications and allows users to follow these processes to completion.

ProcessBridge highlights include:

• Connect with anyone:  Process owners gain full visibility over the entire process even if those participants are external to the organization. ProcessBridge connects business partners (B2B) in complex joint ventures and multipart projects, as well as suppliers, contractors, consultants and customers.
• Initiate processes from any e-mail group:  Initiates any process by managing designated e-mail group accounts (roles), including This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it . ProcessBridge launches a managed process for handling the messages received in these mailboxes.  ProcessBridge is the first solution that automates these e-mail triggered processes and follows up and drills down on the entire process.  Until now, people had limited capabilities to maximize these opportunities and lacked control over how e-mails were followed up.
• Integration with external applications: Identifies e-mail messages triggered from various lines of business applications and allows people who are not connected to those applications to follow up and execute those required actions.  ProcessBridge then updates the initiated application or the relevant user, providing end to end visibility across the entire process which started in one system, continued in another and then completed in the original system.

“Until now people had limited capabilities and could only manage the structured part of the process.  With ProcessBridge, enterprises can manage the ad hoc part of the process that was previously managed through e-mails and now allows stakeholders to automatically be updated on the progress of each process until its completion,” said Eyal Maor, CEO of ActionBase.   “ProcessBridge is a significant industry milestone because it goes beyond today’s manual and e-mail-based collaboration limitations by expanding the company’s visibility into outside systems, applications and people to enable follow up and insight into the overall process.”

About ActionBase
ActionBase is a leading provider of Human Process Management Solutions that enable businesses – over 150 Fortune 100 to Fortune 500 organizations worldwide – to manage their business critical processes. The company supports an ad-hoc and dynamic working environment by providing full visibility and control over unstructured processes that were previously managed via plain documents and email correspondence. ActionBase works with global IT leaders including Orange, Texas Instruments, Amdocs, and specializes in complex industries such as Oil and Gas, Utility and Telecom. The company is headquartered in Israel with offices in the United States and United Kingdom. For more information, please visit www.actionbase.com